All orders and bookings are subject to confirmation. Refunds and returns depend on the nature of the service, event size, and notice period provided.

Cancellations made within the agreed notice period may be eligible for a partial or full refund. Deposits are generally non-refundable once an event is confirmed, as they secure dates, staff, and resources. No refunds will be issued for services already provided.

For delivery or food-related issues, please notify us immediately so we can address the concern promptly. Each request is reviewed on a case-by-case basis.

For refund or cancellation inquiries, please contact us directly.